Job: Case Manager

A Case Manager coordinates a wide range of activities to enhance program goals and objectives. The Case Manager conducts career assessment, advocacy, counseling, job training and interagency collaboration to ensure effective and efficient delivery of services to clients.

Responsibilities include:

* Actively recruits and retains program participants.
* Organizes and implements creative, innovative programming on a daily basis that results in positive achievements for participant.
* Provides orientation and career counseling to eligible participants in employment programs.
* Seeks out appropriate employer for job placement of participants.
* Generates service plans, conducts case management and follow-up services on participants, as required by contract.
* Maintains accurate and complete files for program participants as related to services and activities.
* Meets all performance standards and requirements for program contracts/grants or Urban League of Broward County.
* Informs participants and families of support and referral services.
* Submits timely and accurate reports and data related to program and participants.
* Actively participates in Urban League of Broward County’s special event committees and projects.
* Advises immediate supervisor or needs, trends and issues within area of responsibility and recommend activities to address them.
* Serves as a liaison and contact person with other agencies to ensure coordinated and comprehensive delivery of services to participants.
* Develops and disseminates information to groups and individuals to promote increased awareness of the Urban League and its program
* Perform other related duties as assigned.

* Excellent written and oral communication skills.
* Outstanding organizational skills.
* Ability to work effectively with persons of all ages and diverse backgrounds, skills and abilities.
* Must be able to operate a personal computer using Microsoft Office or similar applications.
* Ability to carry out responsibilities with flexibility to adapt to changing needs and goals.
* Ability to balance the needs and expectations of multiple constituents.
* Positive and team-oriented attitude.
*Bachelor’s Degree preferred in the field of counseling, social work, education or related human service field. Or Associates Degree in relevant field of study and 3 years experience. Must have excellent presentation skills. Experience in the area of recruitment a plus. Experience working with disadvantaged populations. Bilingual a plus: Spanish or Creole.
*Must have a valid Florida driver’s license and reliable transportation.